Shipping policy

Shipping Policy

Last updated: September 1, 2026

At Jaan Creations, we work hard to get your order to you as quickly and safely as possible. Please read our Shipping Policy below for details on processing times, charges, and delivery.

📦 Order Processing Time

Orders are processed and dispatched within 1–2 business days of order confirmation. Orders placed on Sundays or public holidays will be processed on the next business day. During sale periods or festive seasons, processing may take slightly longer.

🚚 Delivery Time

Once shipped, delivery typically takes:

Tamil Nadu: 3–4 business days
Rest of India: 5–7 business days, depending on location

Delivery timelines are estimates provided by our courier partners and are not guaranteed. Delays may occur due to weather, regional disruptions, courier backlogs, or incorrect/incomplete address details provided at checkout.

💰 Shipping Charges

Within Tamil Nadu: ₹100 per order
Rest of India: ₹150 per order

Shipping charges are calculated automatically at checkout based on your delivery address.

🌍 Shipping Locations

We currently ship across India only. We do not offer international shipping at this time.

📍 Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation via email/SMS/WhatsApp with your tracking number and courier details, so you can track your package until it arrives.

🏠 Address Accuracy

Please ensure your shipping address, pin code, and contact number are accurate and complete at checkout. Jaan Creations is not responsible for delays, misdeliveries, or non-delivery caused by incorrect or incomplete address information provided by the customer.

📮 Failed Delivery Attempts

Our courier partners typically make 2–3 delivery attempts. If delivery fails after these attempts, the order may be returned to us. In such cases, we will contact you to arrange re-shipment, which may involve additional shipping charges.

📦 Damaged or Lost in Transit

If your order arrives damaged or you believe it has been lost in transit, please refer to our Return, Refund & Exchange Policy. A clear, continuous unboxing video is mandatory to process any damage-related claims.