Terms of service

Terms of Service

Last updated: August 31, 2026

Welcome to Jaan Creations. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our site.

1. About Us

Jaan Creations is based at 2/54, Somayanur, Thadagam Road, Coimbatore – 641108, Tamil Nadu, India. You can reach us at jaancreations.official@gmail.com or +91 63699 88144 for any questions regarding these Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. If you are using this site on behalf of another person, you confirm that you are authorised to accept these Terms on their behalf.

3. Products & Pricing

All products displayed on our website are subject to availability.
We reserve the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.
Prices are listed in Indian Rupees (INR) and are subject to change without notice. The price applicable at the time of order confirmation will apply to your purchase.
Product images are for reference only. Actual colour/shade may vary slightly due to lighting conditions, photography, and individual screen settings.
We make every effort to ensure product descriptions and pricing are accurate; however, errors may occasionally occur. In such cases, we reserve the right to cancel any order arising from a pricing or listing error.

4. Orders & Payment

By placing an order, you are making an offer to purchase a product, which we may accept or decline at our discretion.
Order confirmation via email or SMS does not guarantee acceptance; it confirms that we have received your order.
Full payment must be made at the time of placing an order through the available payment methods on our website.
We reserve the right to cancel or refuse any order due to product unavailability, suspected fraudulent activity, pricing errors, or other reasonable grounds.

5. Shipping & Delivery

We aim to process and ship orders promptly. Delivery timelines provided at checkout are estimates and may vary due to courier delays, location, or unforeseen circumstances. Jaan Creations is not liable for delays caused by third-party courier or logistics partners.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return, Refund & Exchange Policy, which forms part of these Terms. Please refer to that policy for eligibility, timelines, and the mandatory unboxing video requirement.

7. Intellectual Property

All content on this website — including but not limited to the Jaan Creations name, logo, product photography, descriptions, graphics, and design — is the property of Jaan Creations and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without our prior written consent.

8. User Conduct

When using our website, you agree not to:

Use the site for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorised access to our systems, accounts, or data
Post or transmit any harmful, offensive, or fraudulent content
Interfere with the proper functioning of the website

9. Limitation of Liability

Jaan Creations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays in delivery, third-party courier issues, or minor variations in product colour/finish due to handcrafted nature or photography. Our total liability for any claim shall not exceed the amount paid for the relevant order.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.